It's only a matter of knowing the features and options are there. But if you want to get as much as you can out of the experience, you're in luck. Of course, you can go your entire career using the bare minimum of TeamViewer features and options. Not only is it a reliable tool for handling typical remote support, it also includes a few features that other remote support solutions don't have.
TeamViewer is one of those tools that quickly becomes indispensable.